Privacy Policy

Effective Date: 23/07/2025
Business Names: VPS Boksburg & VPS Garden Route

1. Introduction

At VPS Boksburg & VPS Garden Route, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to complying with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.

2. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Contact details (email address, phone number)
  • Vehicle information (make, model, year)
  • Physical address (for booking, billing, or service purposes)
  • Payment and transaction details (securely processed via third-party providers)
  • Any additional information you voluntarily provide through our forms, emails, or customer interactions

We may also collect technical data such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website (via cookies or analytics tools)

3. How We Use Your Information

Your personal information is used to:

  • Respond to enquiries or quote requests
  • Schedule and complete installations or services
  • Send booking confirmations or updates
  • Fulfill product orders (if applicable)
  • Send important service communications or promotional offers (opt-out available)
  • Improve our website, services, and customer experience
  • Meet legal and regulatory obligations

4. Sharing Your Information

We do not sell or rent your personal information. Your data may be shared with:

  • Trusted service providers (e.g., payment gateways, delivery companies)
  • Law enforcement or regulatory bodies if legally required

All third parties are obligated to handle your information with care and in compliance with data protection laws.

5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance your browsing experience
  • Monitor website traffic and user behavior for improvement purposes

You may manage cookie settings via your browser preferences. Some functionality may be affected by disabling cookies.

6. Data Security

We apply reasonable administrative, technical, and physical safeguards to protect your data from unauthorised access, misuse, or disclosure. However, no system is completely foolproof, and we cannot guarantee absolute security.

7. Your Rights Under POPIA

You have the right to:

  • Request access to your personal data
  • Request correction, update, or deletion of your information
  • Object to the processing of your data
  • Withdraw your consent at any time
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date. Continued use of our services implies acceptance of any updates.

9. Contact Us

If you have any questions or wish to exercise your data rights, please contact us:

VPS Boksburg & VPS Garden Route
📧 Email: rudo@vpsprotection.co.za
📞 Phone: 082 788 5882